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Quality is Constant
at Chipsmall

Chipsmall regards quality as our commitment. We have a comprehensive
supplier management system to ensure the quality, integrity, and safety of
electronic components.

SUPPLIER
MANAGEMENT
  • SUPPLIER LEVELS
  • SUPPLIER AUDIT
    PROCESSES
  • SUPPLIER MAINTENANCE
Supplier Levels:
  • Grade A:

    Must be original suppliers or authorized distributors. Authorized distributors need to provide authorization certificates.
  • Grade B:

    The average score of delivered components meeting the requirements of the order must be 4 or above.
    The supplier industry type must be distributor.
  • Grade C:

    The average score of delivered components meeting the requirements of the order must be 4 or above.
    The probationary period is defined by the supplier.
  • Dangerous:

    The supplier has a record of returns due to quality issues such as appearance defects, non-compliance with electrical
    performance, and packaging discrepancies.
  • Blacklist:

    The supplier has a record of returns due to counterfeits.
Supplier Audit Processes:
  • Qualifications:

    Supplier qualification confirmation, original manufacturer, agent (need to provide agency certificate), distributor, stockist, etc.
  • Background:

    Business license, registered capital, registered address, actual office location, ISO certificate, legal litigation records, etc.
  • Reputation:

    Feedback on market reputation, as well as trade references from other companies.
  • Price:

    Comparison of prices provided by suppliers, with a requirement to compare at least three suppliers.
  • Quality:

    Evaluation of supplier product quality and understanding of their market reputation.
Supplier Maintenance:
  • The ERP system automatically monitors supplier quality and performance.
  • Supplier maintenance and shares supplier information with sales, purchasing, quality control, customer, and other relevant departments.
  • Suppliers with excessive or severe quality issues are added to a blacklist.

Quality Inspection Procedure

  • 01

    Advanced Equipment

    To ensure professional testing results, we have introduced over 20 specialized testing instruments, including X-ray chip inspecting and counting machines, MOSFET testers, metallographic microscopes and so on.

  • 02

    Strict Inspection Process

    Chipsmall strictly follows IDEA inspection guidelines for quality control, ensuring no counterfeit products reach our customers. The quality of components is our top priority.

  • 03

    Quality Inspection System

    Our integrated quality inspection system, combined with PDM, ensures high-quality inspections. We guarantee exceptional inspection quality by leveraging extensive product data and automated report generation.

  • 04

    Professional Quality Team

    Chipsmall's quality inspection team consists of experienced professionals from renowned enterprises and laboratories. We ensure zero quality issues with their expertise in front-line testing for a dependable guarantee.

Testing Laboratory

Laboratory Overview2
Laboratory Overview1
Laboratory Overview2
Laboratory Overview1

Laboratory Overview

Chipsmall is one of the few independent distributors that has its own testing laboratory and QC system. Each product is tested and validated by trained and experienced engineers inside the organization, and the detailed inspection process, which includes microscopic inspection, digital measurement, and full image acquisition, is handled and archived.

Inspection Procedures

  • Packaging and Document Inspection
  • External Visual Inspection
  • Reprinting and Surface Refurbishment Testing
  • XRF Testing
  • X-ray Testing
  • Electrical Performance Testing
  • Solderability Testing
  • Decap Testing
  • Inspection and PDM System

Packaging and Document Inspection

Check the packaging condition, verify the label source and label information.

Warehousing/Transportation

Electronic components are sensitive products that have high requirements for storage, packaging, and delivery environments. Chipsmall strictly adheres to the original preservation and environmental protection standards of all-grade materials.

Package

ESD package/label

Temperature

Thermostatical control

Information

Packaging requirements and label information files for each customer

Humidity

Humidity control

Transportation

Provide the fastest, safest, and most economical transportation method for customers with transportation requirement information files.

Our Certification

  • esd

    ESD

    Chipsmall Quality Inspection center meet electrostatic discharge requirements for electrical and electronic products in compliance with ANSI/ESD S20.20 standard.

  • as912b

    AS9120B

    Chipsmall improves the safety and reliability of products such as aerospace materials and components to meet the requirements of customers in the aerospace industry.

  • iso14001

    ISO14001

    We have obtained environmental management system certification and are committed to creating a green business.

  • iso9001

    ISO9001

    We follow the ISO9001 quality management system to provide customers with reliable electronic components.

  • D&B

    D&B

    We have been certified by Dun & Bradstreet to establish a good image in the network business environment and enhance the favorability and trust of potential customers.

Feedback

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